Equity Credit Union has added a “NEW” email address for easier access to our Mortgage/Loan Department.

If you need to contact one of our employees in the Mortgage/Loan department, please use our “NEW” email address at credit@equitycu.com.

We want to assure you that this is an effective and more efficient way to communicate with our staff who are available to answer your questions and concerns in a timely fashion.

Don’t be shy and give it a try!


Staff Directory
Chief Executive Officer
Thomas Dimson
Finance Department
Finance Manager
Louise Robichaud
Administration Department
Administration Manager
Paula Goncalves
Administration Officer
Gaetane Gilbert
Lending Department
General Email Address
Manager, Lending Operations
Nancy Smith
Loan/Mortgage Officer
Joanne Key
Mortgage Administrator
Mirella Rizzo
Member Service Representatives
Member Services Officer
Debbie Saboe
Member Services Officer
Jann Pantalleresco


Have a concern regarding your Equity account?

Equity Credit Union

Whitetail Centre
299 Kingston Rd. East Unit #1
Ajax, ON L1Z 0K5

Contact Us

Equity Branch Hours
Monday - Wed. 9:30 am – 5:00 pm
Thursday - Friday 9:30 am – 7:00 pm
Saturday 9:30 am - 3:00 pm

Email: info@equitycu.com
Phone: 905-426-1389
or 1-800-263-9793
Fax: 905-428-1590

Equity Telephone Banking
416-855-0889 or 1-844-378-4899