Equity Credit Union has added a “NEW” email address for easier access to our Mortgage/Loan Department.

If you need to contact one of our employees in the Mortgage/Loan department, please use our “NEW” email address at credit@equitycu.com.

We want to assure you that this is an effective and more efficient way to communicate with our staff who are available to answer your questions and concerns in a timely fashion.

Don’t be shy and give it a try!

Staff Directory
Chief Executive Officer
Thomas Dimson
Administration Department
Administration Manager
Paula Goncalves
Administration Officer
Gaetane Gilbert
Lending Department
General Email Address
Manager, Lending Operations
Nancy Smith
Loan/Mortgage Officer
Joanne Key
Mortgage Administrator
Shanique Wynter-Linton
Member Service Representatives
Member Services Officer
Debbie Saboe
Member Services Officer
Jann Pantalleresco
Member Services Officer
Ruth Desroches


Have a concern regarding your Equity account?

Equity now has an ombudsperson ready to investigate complaints and recommend solutions.

To contact your Equity ombudsperson:

Call: 905-426-1389 or 800-263-9793
Fax: 905-428-1590
Email: info@equitycu.com  Att: Ombudsperson

Equity Credit Union

Whitetail Centre
299 Kingston Rd. East Unit #1
Ajax, ON L1Z 0K5

Contact Us

Equity Branch Hours
Monday - Wed. 9:30 am – 5:00 pm
Thursday - Friday 9:30 am – 7:00 pm
Saturday 9:30 am - 3:00 pm

Email: info@equitycu.com
Phone: 905-426-1389
or 1-800-263-9793
Fax: 905-428-1590

Equity Telephone Banking
416-855-0889 or 1-844-378-4899